Privacy Policy

3.1 When Visiting Our Website

You can visit our website at www.kaayo.de without revealing your identity. Your browser automatically sends information to the server of our website. This information is temporarily stored in a so-called log file. The following information is collected without your intervention and automatically deleted after 3 months at the latest:

• IP address of the requesting computer
• Date and time of access
• Name and URL of the requested file
• Website from which access occurred (referrer URL)
• Browser used and, if applicable, the operating system of your computer and the name of your access provider

The legal basis for the collection and processing of this data is legitimate interest (Art. 6 para. 1 lit. f GDPR).

It is done for the purpose of enabling the use of our website (connection establishment), ensuring system security and stability, and for technical administration of website operations. We do not draw conclusions about you as a person.

3.2 Hosting and Server Location

Our website is operated exclusively on servers within the European Union. Personal data is not transferred to servers outside the EU or the European Economic Area (EEA).

Hosting is provided by a European provider operating in accordance with GDPR regulations. We have concluded a data processing agreement with the hosting provider in accordance with Art. 28 GDPR.

3.3 When Using Our Contact Form

If you would like to contact us, you can use our contact form. The following data is processed and deleted after the purpose is fulfilled:

• Name
• Email address
• Content data

The legal basis for the collection and processing of this data is (Art 6 para. 1 lit. a GDPR). If you contact us to request an offer, the processing of the data entered in the contact form is for the implementation of pre-contractual measures (Art 6 para. 1 lit. b GDPR).

• Consent to store personal data
• Implementation of pre-contractual measures

The data you enter is stored for the purpose of individual communication with you. This serves to assign the inquiry and subsequently answer it.

You can revoke your consent to the storage of your personal data at any time with effect for the future. You can send us your revocation at any time via the following email address: privacy@tuev-nord.de.

5.1 Customer Relationship Management (CRM)

For the management and processing of customer inquiries as well as maintaining our customer relationships, we use the Pipedrive service.

Personal data (e.g. contact and communication data) may be stored and processed in Pipedrive. Pipedrive processes personal data (e.g. contact and communication data) exclusively on servers within the European Union. Personal data is not transferred to third countries.

Processing is based on Art. 6 para. 1 lit. b GDPR (fulfillment of a contract or pre-contractual measures) as well as Art. 6 para. 1 lit. f GDPR (legitimate interest in efficient customer and business management).

5.2 User statistics and web analytics (optional)

To analyze user behavior on our website, we use the PostHog service. PostHog is operated in the EU Cloud variant, which exclusively uses servers within the European Union (e.g., Frankfurt am Main, Germany).

Although the provider is based in the USA, data processing for our use takes place exclusively on servers within the European Union. Therefore, personal data is not transmitted to a third country. Only anonymized usage data (e.g., click behavior, page usage) is processed to better understand and optimize the use of our website.

Processing is carried out on the basis of Art. 6 (1) lit. a GDPR (consent), provided that analytics functions are optionally activated.